Frequently Asked Questions
Payments
Currently, you can either pay for your seeds with ASG directly online using a credit card or by physically sending in a check, money order or cash, mail to:
JESSICA ASG
PO BOX 2158
SEBASTOPOL, CA 95473
Now we accept credit cards.
yes
yes
No. Please reenter it in each time you place an order.
Credit cards clear within 24 hrs and can take up to 3 business days to ship, need expedited shipping, please make a note on your order and we will do our best.
For checks to clear the bank, it takes nearly a week. Seeds will be shipped out after this and should arrive in 2-3 days once shipped.
Money Order or Cash will be sent out as soon as we receive it in the mail. Mail to: Jessica ASG PO Box 2158 Sebastopol, CA 95473
Not yet.
USPS Money Orders are best! Please place your order first then indicate Pay by Check or Money Order. Please make checks payable to, “ASG” and Please write your Order Number on your Check or Money Order. Mail it to: Jessica ASG PO Box 2158 Sebastopol, CA 95473
Yes. This is risky but if thats your preferred method and you’re comfortable with that then we can accept. Same as with a check or money order, place your order first, select pay by Check or Money Order, then write out all of the necessary information and mail in the cash in safe packaging. Please send to:
Jessica ASG
PO Box 2158
Sebastopol, CA 95473
Please send to:
Jessica ASG
PO Box 2158
Sebastopol, CA 95473
Yes – Just print out the Printable Order Form and send it in with your payment. Be advised though that if the seeds are not in stock when your payment arrives we cannot honor your order.
Yes.
We cannot guarantee your seeds will arrive. Selecting the option for signature required will direct the mail man to deliver them to your door if your mailbox is not secure. We also ship all packages USPS priority mail with a tracking number included.
Shipping
Once receiving your order, there is an average of 3 day processing time.
Within the us, your order is shipped from our home base in Northern California by USPS Priority Mail and will arrive usually in 2-3 days.
For International, we ship USPS with a tracking number.
Yes. Signature required means the mailman delivers to your door and you have to be home to sign for it.
Opt for having your package delivered via USPS Certified Mail which will require a signature for delivery so that the package is not left at your residence unattended.
Yes, you can choose express shipping and drop us a line, it usually takes a few days to process orders.
They come in the original Breeder packaging, which is then placed into a box for safety and security, which is then sealed and placed into another package that is discrete and will be the final package that is delivered to you.
Yes we do. You are welcome to mail in payment and some credit cards are accepted.
If you are having any trouble, please reach out and we can help out.
Our mailing address is:
ASG
PO Box 2158
Sebastopol, CA 95473
If you mail in payment, please let us know by sending your tracking number for your payment to our email address and we will be able to take care of you that way.
Account
Unless you wish to send in an Order physically with the Downloadable Order Form, then yes.
No.
Yes. You will be able to opt-out easily if you do not want to receive them.
If you have a Google Email Account check “Promotions” at the top of the email page, we have seen our emails go here from time to time.
Please reach out if you have any concerns.
Yes. Call us at 707.847.6575
Orders
To change your order after you have placed it, whether it be to change payment methods or product(s) ordered, simply place another order and then write to us at [email protected] and tell us the original order number you wish to cancel and the new order number you now have so we can be clear. (Or we can also cancel your original order first – as you prefer).
If you wish to cancel your order, simply write to us at the same email address above and we will do that for you, no problem.