Frequently Asked Questions
Payments
Currently, you can either pay for your seeds with ASG directly online using a credit card or by physically sending in a check, money order or cash, mail to:
JESSICA ASG
PO BOX 2158
SEBASTOPOL, CA 95473
Now we accept credit cards.
yes
yes
No. Please reenter it in each time you place an order.
Within 24 hrs for credit cards. For checks to clear the bank takes nearly a week. Seeds will be shipped out after this and should arrive in 2-3 days. Money Order or Cash will be sent out as soon as we receive it in the mail. Mail to: Jessica ASG PO Box 2158 Sebastopol, CA 95473
Not yet.
USPS Money Orders are best! Please place your order first then indicate Pay by Check or Money Order. Please make checks payable to, “ASG” and Please write your Order Number on your Check or Money Order. Mail it to: Jessica ASG PO Box 2158 Sebastopol, CA 95473
Yes. This is risky but if thats your preferred method and you’re comfortable with that then we can accept. Same as with a check or money order, place your order first, select pay by Check or Money Order, then write out all of the necessary information and mail in the cash in safe packaging. Please send to: Jessica ASG PO Box 2158 Sebastopol, CA 95473
USPS Money Orders are best. Please send to: Jessica ASG PO Box 2158 Sebastopol, CA 95473
Yes – Just print out the Printable Order Form and send it in with your payment. Be advised though that if the seeds are not in stock when your payment arrives we cannot honor your order.
Your seeds are deducted from inventory when you execute the transaction. They are not however taken from their refrigerated storage until being prepared to ship. Therefore they are set aside for you in our system and will not be resold unless payment fails to materialize or an unlikely inventory management error occurs.
Once your seeds are ordered we hold them for you and wait for payment to arrive or clear. We hold them for 7 days. If there is a delay on your end in getting payment out please let us know. We cannot guarantee your seeds will be shipped to you until they are paid for and shipped out by us. If you want guaranteed delivery then please select the Certified Mail option and a Signature will be required for the package to be released by USPS. This is the only way we can guarantee delivery.
Shipping
They are shipped USPS Priority Mail and will arrive usually in 2-3 days. Sometimes 1, sometimes 4.
Yes. This will require that they be sent certified mail and will be handled in accordance with USPS standard procedures.
Opt for having your package delivered via USPS Certified Mail which will require a signature for delivery so that the package is not left at your residence unattended.
Yes, you can choose express shipping and drop us a line, it usually takes a few days to process orders.
They come in the original Breeder packaging, which is then placed into a box for safety and security, which is then sealed and placed into another package that is discrete and will be the final package that is delivered to you.
At the moment we are able to take USD Money Orders or cash. We suggest the former but people are comfortable with either quite often. In time we’ll implement other options.
To make an international purchase place the order on the website, select payment type Check or Money Order, and where it asks for your Shipping Address enter the ASG Las Vegas address:
304 South Jones Blvd
Ste 4376
Las Vegas NV 89107
The charges that follow, tax and shipping & handling, will cover shipping costs to you.
Please put the actual shipping address in the Notes section when you place your order. Then write us an email at [email protected] with the details of the order (Actual shipping address, order number, name). Then obtain your Money Order and send that to us at:
ASG
PO Box 2158
Sebastopol, CA 95473
Please send your tracking number for your payment to our email address and we will be able to take care of you that way.
Account
Unless you wish to send in an Order physically with the Downloadable Order Form, then yes.
No.
Yes. You will be able to opt-out easily if you do not want to receive them.
If you have a Google Email Account check “Promotions” at the top of the email page, we have seen our emails go here from time to time.
Yes. Call us at 707.847.6575
Orders
To change your order after you have placed it, whether it be to change payment methods or product(s) ordered, simply place another order and then write to us at [email protected] and tell us the original order number you wish to cancel and the new order number you now have so we can be clear. (Or we can also cancel your original order first – as you prefer).
If you wish to cancel your order, simply write to us at the same email address above and we will do that for you, no problem.